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Frequently Asked Questions FAQ's
Our 3hr sailing Experience is quite relaxing and we have bench and deck seating available. You must be able to board the boat which requires the ability to step out/up/down approximately 0.5m or 2'. Once on board you may remain seated the whole time or move about the yacht. There are hand rails, however, the nature of a sail boat is to heal (lean to one side) and rock. You should maintain a solid grip and have good stability to move about.
From June-September we are barefoot on board.
Sailing Courses involve activity and movement the whole time you are sailing. You should have solid stability and strength to balance, pull on lines and turn winches handles.
All bookings are final once confirmed subject to our severe weather rescheduling and minimum participation.
Any changes prior to 7 days before sail are at the sole discretion of Gone Sailing Adventures and if accepted will incur a change fee of $20.00 per person (plus tax).
No changes will be accepted within 7 days of sailing.
Participation is fully transferable to another participant
We sail rain or shine subject to dangerous or unsafe conditions.
Payment in full is required with all reservations for bookings less than 30 days in advance.
Captain may cancel, delay, or suspend sail at any time due to unsafe forecasted or actual weather or other unsafe conditions (including failure to follow Captain’s instructions).
If your sail is less than 50% complete, sail may be rescheduled by Charterer during the same calendar season at no charge (No Refund).
Please see Weather Insurance Policy
*No refund if Captain cancels sail due to guests failure to follow Captain's instructions.
No refunds are issued unless weather insurance is purchased.
Weather insurance must be purchased within 12hrs of booking or a minimum of 10 days in advance of sail.*
Policy:
In the event of a confirmed weather related issue by GSA, at 4 hours prior to scheduled embarkation, CHARTERER may, subject to the indicated deductibles:
1. Reschedule the sail to another date within the same season ($150.00 charge/yacht).
2. Cancel the sail and obtain a refund ($250.00 charge/yacht).
No refund on catering orders.
A pro-rated refund is issued only for captain-initiated cancellation and if sail is less than 50% complete.
Rescheduled sails are for the full length of the original sail.
No refund for sails more than 50% complete at the time of cancellation.
*Insurance is not considered purchased until payment is received by Gone Sailing Adventures
You do not need to be fit or able-bodied to sail, as our boats are very stable and will not capsize. If you cannot swim - we have PFD's available and are worn on all our instructional courses. While Gone Sailing Adventures requires certain mobility for boarding and disembarking, if you have special circumstances, please contact us d(mailto:info@gosailto.com?subject=Mobility Issues)irectly. Our goal is to provide a great experience on the water for you and we will adapt to you as best we can.
On a typical sail you willprobably get splashed a bit unless the weather is absolutely calm. The proper clothing will keep you warm and dry so there is no need to shiver. Our fully enclosed cockpit will also protect you from the elements in the event of a sudden change in weather. We also have windbreakers, sweatshirts and blankets on board to ensure your comfort.
We are an outdoor activity!
During sailing you will be exposed to sun, wind and cool breezes. Be prepared and this will make your excursion much more enjoyable. We recommend wearing sunscreen.and a hat. Additionally we recommend having layered clothing; a base cool layer, warmer middle layer and waterproof outer layer. The temperature can be much cooler during a breeze and when the sun goes down.
Please note that we are Barefoot on all boats
On a typical 3hr sail (regardless of which yacht), we generally sail through the harbour and then out through one of the channels circumnavigating the islands, Our sail takes us between 2 and 4 miles into the lake and then returning to our dock. Based on our customers desires, we often stop for 20 minutes at one of the island beaches for a swim. Itineraries on private charters are flexible and may include a tour through the island canals or a stop for a swim.
Our 3 hr Experience Sailing sail is aboard our 41'yachts. We can accommodate up to 12 people plus the skipper and mate on board. There is space in the cockpit as well as on the deck in front of the mast for relaxing and seating below in the cabin.
Our Introduction to Sailing is aboard our Beneteau First 22 and has a capacity of 4 students.
The Sail Canada Basic Keel Boat Cruising and Intermediate Cruising have a maximum of 4 students.
The one part of sailing out of our control is the weather. Toronto has a very moderate climate and foul weather, rain usually is light and is only temporary. Unless there is lightening in the immediate area or the wind or waves are deemed unsafe, we will be sailing (it often makes the trip more exciting). During more severe conditions, there is always a dry place in the cabin. In the unlikely event sailing is cancelled you will be offered a rain-check to return another day for courses and public sails. Private Charters have the option to purchase weather insurance in advance.
The waters on Lake Ontario are generally light with only moderate waves during the summer. Relatively few people suffer from some sort of nausea during oursails.
We recommend two herbal remedies that are non-medicinal. Ginger Gravol and Motion Ease The Ginger Gravol can be taken in advance and found at most pharmacies. In the unlikely event that you are not feeling well, our staff will do their best to make you comfortable during your sail.
If you plan on taking any anti-nausea medication - You should do so at least 45 minutes prior to boarding. Remember regular gravol or dramamine will cause drowsiness.
Our fees do not include crew gratuity and the same as you would with any service, it is customary to demonstrate your appreciation to the hard work the sailing/serving team provides to ensure the boat is safe, clean and you are catered to professionally.
Crew gratuities (discretionary) are customary at 15-20%, scaled up/down as per level of service.
During the hot summer days we encourage a swim in the fresh Lake Ontario water. Our boats have noodles and other flotation devices.
We also offer an assortment of giant floaties for use on our private events at an additional price.
Micro-fibre Gone Sailing Adventures towels are available for purchase on board.
During a private charter, you may purchase catering from our specially yacht designed menu or bring your own. If bringing your own food, please ensure it is in plastic containers. No Styrofoam or corrugated cardboard. If bringing your own food we have a serving and cleaning fee of $15pp (minimum $50).
During group sails, we do not permit outside food brought on board due to the intimacy of the close quarters and potential allergies etc. We do however, provide complimentary snacks and bottled water. Individually prepared sandwiches are available for advance purchase and Beverages and on board snacks are availble from our menu
Food and Beverage is not included in our pricing. Everyone has a different preference and budget. We offer a specially designed menu from our galley.
Your crew Gratuity is also not included in our pricing. If gratuity was automatically included, service may not be exceptional. We believe only exceptional service should be rewarded and we strive to meet this expectation with every charter. The charter industry norm is reported to be 15-20% of the total (food/beverage/charter) fee.
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